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kaki
Games
Help Center
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Help Center
How can we help?
Browse common questions, or search for what you need.
Getting started
Do I need an account to play?
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Is kaki free?
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What are the five games?
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Which level do I start on?
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What’s Practice mode?
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How long does a session take?
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Do I need an internet connection?
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Can I set a reminder to play?
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What languages does kaki support?
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What accessibility options are there?
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Accounts & login
Why would I sign in?
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How do I sign in?
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Will I lose my progress if I sign in?
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I’ve been playing anonymously. Is my progress safe?
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How do I find someone and follow them?
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Can I stop people finding me?
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Someone is harassing me, or using an offensive name.
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Streaks & energy
How does a streak work?
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What counts as “playing”?
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When does the day reset?
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I lost my streak. Can I get it back?
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What are attempts?
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What’s energy, then?
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Does running out cost me progress?
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Why didn’t I earn Brain Points for that round?
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Party mode
What is party mode?
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How do I start one?
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Do we all need accounts?
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How is the winner decided?
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Do attempts and energy apply in a party?
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Do we need to be in the same room?
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Can I block someone in a party?
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Purchases & ads
Do I have to watch ads?
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What else can I buy?
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Do cosmetics change the game?
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How do I restore a purchase after reinstalling?
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Can I get a refund?
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Deleting your account
How do I delete my account?
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What happens to my data?
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Can I undo it?
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Do I lose my purchases?
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